blog.getsmartq.comsmartQ blog - Visualize your workflow

≡ Menu HOME About Visualize your workflow smartQ Outlook Add-in update: Email formatting on April 11, 2024 When using smartQ Outlook Add-in to create tickets from emails, the email formatting, including tables, will now be preserved when copied to the Description field. smartQ celebrates 13-year anniversary! on December 4, 2023 For over thirteen years now, we have been helping a wide range of organizations from small local businesses to big companies around the world to manage their workload. We would like to thank all our clients for their support! You can find us on Facebook , Twitter/X . smartQ Project Templates on October 5, 2023 smartQ is the Swiss Army knife for all sorts of businesses , helping them keep their projects on track. You can jazz up your project workflows however you like and recycle old projects as templates . But here’s the fun part – we’ve added some cool templates like Marketing Campaign, IT Issue Tracking, Tax Prep, Event Planning, and more! While you can customize smartQ projects workflows in many ways, and even re-use the existing projects as templates for new ones , we decided to add examples of common projects templates. But wait, there’s more! We’re cooking up even more templates to suit different businesses. Stay tuned for the good stuff! ?✨ smartQ app on BigCommerce on June 7, 2023 smartQ + BigCommerce integration is now available via smartQ app on BigCommerce . This allows linking a new smartQ account to a BigCommerce store in a few quick steps. For existing smartQ accounts, contact our support for help. Soon this feature will be supported via project templates. Link to Tickets in Notes on March 6, 2023 Now you can easily reference other tickets when posting Notes. Merging tickets on January 19, 2023 Did you ever create duplicate tickets by mistake? Now there is a way to merge two tickets within the same projects. It will merge the ticket properties, field values, notes and files. A shoutout to our client Vicki H. from Fenton Rigging & Contracting (Cincinnati, Ohio) for suggesting this feature! smartQ celebrates 12-year anniversary! on December 2, 2022 For over twelve years now, we have been helping a wide range of organizations from small local businesses to big companies around the world to manage their workload. We would like to thank all our clients for their support! You can find us on Facebook , Twitter . smartQ + BigCommerce Integration on November 17, 2022 smartQ integration with BigCommerce online stores combines the power of both, by loading and updating your BigCommerce orders in real time as tickets in smartQ. [ read more ] Automation updates: Rule Templates on May 25, 2022 Automation is a powerful feature, but with all the possible triggers/actions, it may take time to figure out how to use it. To give you some ideas, we added a set of Rule Templates : Read more about smartQ Automation . Notification Center on April 26, 2022 We just added the Notification Center — a central location for your deadline alerts and Automation logs. [ more details ] Previous Posts You can check smartQ workflow management and collaboration tool at www.getsmartQ.com . Search for: Recent Posts: smartQ Outlook Add-in update: Email formatting smartQ celebrates 13-year anniversary! smartQ Project Templates smartQ app on BigCommerce Link to Tickets in Notes Merging tickets smartQ celebrates 12-year anniversary! smartQ + BigCommerce Integration Automation updates: Rule Templates Notification Center This site rocks the Classic Responsive Skin for Thesis . WP...